Microsoft Outlook

Outlook with IMAP:

See http://www.kopf.com.br/outlook/download.php

PowerShell with IMAP:

Python with IMAP:

Message From Technical Support

Hello,

Thank you for contacting our Technical Support Department.

If you need to use encrypted connection for you incoming and outgoing email functionality you should update your mail server for both your SMTP and IMAP/POP3 account.

The details you need to set up your mail client with for SSL email connection are:

Incoming POP3/IMAP/ Mail Server : mail.supremecluster.com
Username : example@my-domain.com ← insert the deserid mailbox taht you wish to use with SSL connection
Password : password you have set for example@my-domain.com
POP3 Port: 995
IMAP Port: 993

Outgoing SMTP Mail Server/Host : mail.supremecluster.com
SMTP Authentication : Yes - MD5 Challenge Response///ONLY FOR MAC AUTHENTICATION
Username : example@my-domain.com ← insert the deserid mailbox taht you wish to use with SSL connection
Password : password you have set for example@my-domain.com
SMTP port: 465

Best Regards,
Paul Kingsman

1. Endian Firewall

1.1. Outgoing firewall configuration

Select Firewall > Outgoing traffic.

Source	Destination	Service	Policy	Remark
GREEN	mail.lonex.com	TCP/143 TCP/993	ALLOW with IPS	Allow IMAP
GREEN BLUE	mail.supremecluster.com	TCP/143 TCP/993	ALLOW with IPS	Allow IMAP
GREEN BLUE	mail.supremecluster.com	TCP/995	ALLOW with IPS	Allow POP3

Source

Destination

Service

Policy

Remark

GREEN

mail.lonex.com

TCP/143 TCP/993

ALLOW with IPS

Allow IMAP

GREEN BLUE

mail.supremecluster.com

TCP/143 TCP/993

ALLOW with IPS

Allow IMAP

GREEN BLUE

mail.supremecluster.com

TCP/995

ALLOW with IPS

Allow POP3

2. macOS

2.1. Outlook 2016

3. Windows

3.1. Office 2007

File locations:

Windows XP:     C:\Documents and Settings\<User>\Local Settings\Application Data\Microsoft\Outlook
Windows 7:      C:\Users\<User>\My Documents\Outlook Files\Outlook.pst
Windows 7:      C:\Users\<User>\Documents\Outlook Files\Outlook.pst

Windows 7:      HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows messaging Subsystem\Profiles\Outlook\?GUID?\00000003

3.2. Office 2010

File locations:

Windows XP:     C:\Documents and Settings\<User>\Local Settings\Application Data\Microsoft\Outlook
Windows 7:      C:\Users\<User>\My Documents\Outlook Files\Outlook.pst
Windows 7:      C:\Users\<User>\Documents\Outlook Files\Outlook.pst

3.2.1. Manage Junk E-mail folder: Option 1

Start Outlook.
Click Home > Junk > Junk E-mail Options.
Choose No Automatic Filtering. Mail from blocked senders is still moved to the Junk E-mail folder.
Click Apply.
Click OK.
Close Outlook.

3.2.2. Manage Junk E-mail folder: Option 2

Start Outlook.
Click Home > Junk > Junk E-mail Options.
Click Safe Senders tab.
Click Add.
Type Email address you don’t want to put in Junk E-mail folder.
Click Apply.
Click OK.
Close Outlook.

3.3. Office 2013

3.3.1. Shoklo-unit.com

3.3.1.1. IMAP

File locations:

Windows 8.1:    C:\Users\Test\AppData\Local\Microsoft\Outlook\<user>@shoklo-unit.com.ost

3.3.1.2. POP3

File locations:

Windows XP:     C:\Documents and Settings\<User>\Local Settings\Application Data\Microsoft\Outlook
Windows 7:      C:\Users\<User>\My Documents\Outlook Files\Outlook.pst
Windows 8.1:    C:\Users\<User>\Documents\Outlook Files\Outlook.pst

3.4. Outlook 2016

3.4.1. Configuration

Start Outlook 2016.
Click Next.
Choose Yes to setup Outlook to connect to an email account.
Click Next.

Choose E-mail Account.

Your Name:              <User>
E-mail Address:         <user>@shoklo-unit.com

Click Next.
Make sure that the email address is either <user>@bhf-th.org or <user>@shoklo-unit.com.
Make sure to remove the smru. part from <user>@smru.shoklo-unit.com.
Type the email account and click Next.
Type the password and click Sign in.
Click Finish.
Close Outlook 2016.

3.4.2. Export ost file to pst

Start Outlook.
Select File > Open & Export.
Click Import/Export.
Select Export to a file.
Click Next.
Select Outlook Data File (.pst).
Click Next.
Select <user>@<domain name>.
Check Include subfolders.
Click Next.
Optional: Change the path and file name.
Choose Replace duplicates with items exported.
Click Finish.
Click OK.
Close Outlook.

3.4.3. Shoklo-unit.com

3.4.3.1. IMAP

File locations:

C:\Users\<User>\AppData\Local\Microsoft\Outlook\<user>@shoklo-unit.com.ost

Make sure that email account is already added to SMTP2go email delivery server. This outlook setting is working both inside SMRU Lan and also outside.

Logon as <User>.
Start Outlook 2016.
Click Next.
Choose Yes.
Click Next.
Choose Manual setup or additional server types.
Click Next.
Choose POP or IMAP.

Click Next.

Your Name:                      <User>
E-mail Address:                 <user>@shoklo-unit.com

Account Type:                   IMAP
Incoming mail server:           mail.supremecluster.com
Outgoing mail server (SMTP):    mail.smtp2go.com

User Name:                      <user>@shoklo-unit.com
Retype Password:                ********
                                ■ Remember password

■ Require logon using Secure Password Authentication (SPA)

Click More Settings.

Select the General tab.

Mail Account:                   <user>@shoklo-unit.com
Organization:
Reply E-mail:

Select the Outgoing Server tab.

■ My outgoing server (SMTP) requires authentication
  ○ Use same settings as my incoming mail server
  ● Log on using
        User Name:      <user>@shoklo-unit.com
        Password:       ********
                        ■ Remember password

        □ Require Secure Password Authentication (SPA)

  ○ Log on to incoming mail server before sending mail

Select the Advanced tab.

Server Port Numbers:
  Incoming server (IMAP):       993
    Use the following type of encrypted connection: (SSL)
  Outgoing server (SMTP):       587
    Use the following type of encrypted connection: (TLS)

Server Timeouts:
  Short -------- Long 1 minute

Folders:
  Root folder path:

Sent Items:
  □ Do not save copies of sent items

Deleted Items:
  □ Mark items for deletion but do not move them automatically
    Items marked for deletion will be permanently deleted when
    the items in the mailbox are purged.

  ■ Purge items when switching folders while online

Click OK.
Click Next.
Click Yes to continue (something related with Certificate).
Click Close.
Click Finish.

3.4.3.2. POP3

File locations:

Windows XP:     C:\Documents and Settings\<User>\Local Settings\Application Data\Microsoft\Outlook
Windows 7:      C:\Users\<User>\My Documents\Outlook Files\<User>@shoklo-unit.com.pst
Windows 8.1:    C:\Users\<User>\Documents\Outlook Files\<User>@shoklo-unit.com.pst
Windows 10:     C:\Users\<User>\Documents\Outlook Files\<User>@shoklo-unit.com.pst

Make sure that email account is already added to SMTP2go email delivery server. This outlook setting is working both inside SMRU Lan and also outside.

Logon as <User>.
Start Outlook 2016.
Click Next.
Choose Yes.
Click Next.
Choose Manual setup or additional server types.
Click Next.
Choose POP or IMAP.

Click Next.

Your Name:                      <User>
E-mail Address:                 <user>@shoklo-unit.com

Account Type:                   POP3
Incoming mail server:           mail.supremecluster.com
Outgoing mail server (SMTP):    mail.smtp2go.com

User Name:                      <user>@shoklo-unit.com
Retype Password:                ********
                                ■ Remember password

□ Require logon using Secure Password Authentication (SPA)

Optional: Choose Existing Outlook Data File.
Optional: Click Browse.
Optional: Copy the old outlook file (.pst) and paste it into the popup window.
Optional: Choose that (.pst) file.
Optional: Click OK.
Click More Settings.

Select the General tab.

Mail Account:                   <user>@shoklo-unit.com
Organization:
Reply E-mail:

Select the Outgoing Server tab.

■ My outgoing server (SMTP) requires authentication
  ○ Use same settings as my incoming mail server
  ● Log on using
        User Name:      <user>@shoklo-unit.com
        Password:       ********
                        ■ Remember password

        □ Require Secure Password Authentication (SPA)

  ○ Log on to incoming mail server before sending mail

Select the Advanced tab.

Server Port Numbers:
  Incoming server (POP3):       995
    ■ This server requires an encrypted connection(SSL)
  Outgoing server (SMTP):       587
    Use the following type of encrypted connection: (TLS)

Server Timeouts:
  Short -------- Long 1 minute

Delivery:
  ■ Leave a copy of messages on the server
    ■ Remove from server after 14 days
    □ Remove from server when deleted from 'Deleted Items'

Click OK.
Optional: Click Test Account Settings.
Optional: Click Close.
Click Next.
Click Yes to continue (something related with Certificate).
Click Close.
Click Finish.

3.4.4. Archive IMAP Manually

Start Outlook.
Select File > Info > <User>@shoklo-unit.com.
Select Cleanup Tools > Archive.
Select <User>@shoklo-unit.com.
Select <Date> you want to archive.
Click Browse.
Type <Username>-Archive-<Year>.pst in File name: field.
Click OK.
Click OK.

3.4.5. Merge two .pst files with one opening in Outlook

Start Outlook.
Click File > Open&Export > Import/Export.
Select Import from another program or file.
Click Next.
Select Outlook Data File (.pst).
Click Next.
Choose Do not import duplicates.
Click Browse.
Select .pst file that you want to merge and not open in Outlook.
Click Open.
Check Include subfolders.
Choose Import items into the same folder in:.
Select .pst or <email> file that open in Outlook.
Click Finish.
Wait for the progress to finish.
Close Outlook.

3.4.6. Merge two .pst files which are not opening in Outlook

Note: If the two .pst files you will merge have not been opened in Microsoft Outlook, you have to open one of them before merging.

Start Outlook.
Click File > Open&Export > Open Outlook Data File.
Select .pst file you want to open.
Click Open.
Click File > Open&Export > Import/Export.
Select Import from another program or file.
Click Next.
Select Outlook Data File (.pst).
Click Next.
Choose Do not import duplicates.
Click Browse.
Select .pst file that you want to merge and not open in Outlook.
Click Open.
Check Include subfolders.
Choose Import items into the same folder in:.
Select .pst or <email> file that open in Outlook.
Click Finish.
Wait for the progress to finish.
Close Outlook.

3.4.7. Merge two .pst files which are opening in Outlook

Note: If both of .pst files you will merge have been opened in Microsoft Outlook already, you have to close one of the .pst files before merging.*

Start Outlook.
Right click the .pst or <email> file you will close in the Navigation Pane and select the Close "Pst File Name".
Click File > Open&Export > Import/Export.
Select Import from another program or file.
Click Next.
Select Outlook Data File (.pst).
Click Next.
Choose Do not import duplicates.
Click Browse.
Select .pst file that you want to merge and not open in Outlook.
Click Open.
Check Include subfolders.
Choose Import items into the same folder in:.
Select .pst or <email> file that open in Outlook.
Click Finish.
Wait for the progress to finish.
Close Outlook.

3.5. Outlook 2019

3.5.1. Configuration

Start Outlook 2019.
Type the user name.
Click Connect.
Note: Make sure that the email address is either <user>@bhf-th.org or <user>@shoklo-unit.com.
Note: Make sure to remove the smru. part from <user>@smru.shoklo-unit.com.
Type the email account and click Next.
Type the password and click Sign in.
Check Allow my organization to manage my device.
Click OK.
Click Done.
Uncheck Set up Outlook Mobile on my phone, too.
Click OK.
Wait for the email sync to finish.
Close Outlook 2019.

3.5.2. Turn Off Focused Inbox

Start Outlook 2019.
Select View tab.
Deselect Show Focused Inbox.
Close Outlook 2019.

3.6. Manage Outlook Rules

3.6.1. Automatically move emails to folders:

Start Outlook 2016
Right-click Inbox.
Select New Folder.
Type the folder name inside the blank textbox. eg.Dummy
Press Enter
Click Home > Rules > Manage Rules and Alerts.
Select E-mail Rules tab.

Click New Rule.

Start from a template or from a blank rule
Step 1:Select a template
 Stay Organized
  ■ Move messages from someone to a folder
  □ Move messages with specific words in the subject to a folder
  □ Move messages sent to a public group to a folder
  □ Flag messages from someone for follow-up
  □ Move RSS items from a specific RSS Feed to a folder

Click Next.
Check from people or public group of Step 1: Select Condition(s)
Click People or public group of Step 2: Edit the rule description
Type dummy@shoklo-unit.com inside From→: textbox
```
From ->:        dummy@shoklo-unit.com
```
Click OK.
Click Next.
Check stop processing more rules of Step 1: Select action(s)
Check move it to the specified folder of Step 1: Select action(s)
Click specified of Step2: Edit the rule description
Choose Dummy folder.
Click OK.
Click Next.
Click Next.
Check Turn on this rule.
Click Finish.
Click Apply.
Click OK.
Close Outlook 2016

3.7. Address book

3.7.1. Create a distribution list

Create a distribution list from an excel document.

Logon as <User>.
Start Outlook.
Press CTRL+SHIFT+L keys.
Select Add Members > From Outlook Contacts.
Copy <Name and Email address> in <Excel file> and paste it in Members → field.
To continue:.
Click OK.
Click Yes to confirm.
Type SMRU in Name field.
Click Save & Close.
Close Outlook.

3.7.2. Export

Logon as <User>.
Start Outlook.
Click File.
Click Options.
Click Advanced.
Select Export under Export.
Select Export to a file.
Click Next.
Select Comma Separated Values.
Click Next.
Select <user>@shoklo-unit.com > Contacts (This computer only).
Click Next.
Type SMRU Emails in Save exported file as field.

Click Next.

+ Export "Contacts" from folder: Contacts (This ...

Click Finish.
Close Outlook.

3.7.3. Import

Start Outlook.
Click File.
Click Open & Export.
Select Import/Export.
Select Import from another program or file.
Click Next.
Select Comma Separated Values.
Click Next.
Click Browse.

Select the file you are importing and click OK.

■ Replace duplicates with item imported
□ Allow duplicates to be created
□ Do not import duplicate items

Click Next.
Select Contacts.
Click Next.

Check Import "<filename>.csv" into folder: Contracts.

The following actions will be performed:
■ Import "<filename>.csv" into folder: Contracts

Click Finish.
Close Outlook.

3.8. Message View

Start Outlook.
Select the View tab.
Click Message Preview and select Off.
Click All mailboxes.
Optional: Click Reading Pane and select Off.
Optional: Click Reading Pane and select Bottom.

3.8.1. Rearange the view columns

Click View Settings.
Click Columns button.
You can rearange the column name under Show these columns in this order:.
Select column name and click Move Up or Move Down button.
Click OK
Click OK

3.8.2. Change the columns name and date format

Click View Settings.
Click Format Columns button.
Select Received under Available fields:.
Type Received Date in Label: field.
Optional: Select Format: dropdown list and choose the date format you prefer.
Click OK
Click OK

4. Office 365

4.1. Configuration

Log on as <User>.
Start Outlook.
Type the email address in Email address field.
Click Connect.
Optional: Click Allow when the Allow this website to configure <email addr> server settings message pops up.
Optional: Select Retry when Outlook couldn’t connect.
Optional: Select Microsoft 365.
Make sure that the email address is either <user>@bhf-th.org or <user>@shoklo-unit.com.
Make sure to remove the smru. part from <user>@smru.shoklo-unit.com.
Type the email account and click Next.
Type the password and click Sign in.
Uncheck Set up Outlook Mobile on my phone, too.
Click Done.
Wait for the email sync to finish.
Close Outlook.

4.2. Remove Profile

Remove the Outlook Profile when having Outlook startup issues like.

Outlook cannot log on.
System resources are critically low.
Cannot start Microsoft Outlook.

Log on as <User>.
Open Control Panel > Mail (Microsoft Outlook).
Click Show Profiles.
Click Remove.
Click Yes to confirm.
Click Apply.
Click OK.

5. Tropmedres.ac

5.1. Exchange set up

Logon as <User>.
Start Outlook 2016.
Optional: New account
- Click Next.
- Choose Yes.
- Click Next.
Optional: Add account
- Select File > Account Settings > Account Settings menu tab.
Click New.

Choose E-Mail Account.

Your Name:          <User>
E-mail Address:     <user>@tropmedres.ac

Password:           ********
Retype Passsword:   ********

Click Next.

<user>tropmedres.ac
********
■ Remember my credentials

Click OK.
Click Finish.
Click OK.
Optional: Click Close.
Close Outlook 2016
Start Outlook 2016
Type password.
Check Remember my credentials.
Click OK.
Close Outlook 2016

5.2. Fix authentication keep asking

Repair Microsoft office:
- Logon as Administrator.
- Double-click setup.exe of SW_DVD5_Office_Professional_Plus_2016_W32_English_MLF_X20-41353 software.
- Optional: Click Run.
- Choose Repair.
- Click Continue.
- Wait.
- Click Close.
- Click Yes to reboot now.
Remove old credentials:
- Logon as <user>.
- Close Microsoft Outlook.
- Select Control Panel > Credential Manager.
- Click Windows Credentials.
- Remove any credential that related to tropmedres email account
Restart computer:
Enter new credential:
- Logon as <user>.
- Start Microsoft Outlook. (should prompt you to enter your email and password)
- Type <user>@tropmedres.ac in user name field.
- Type Password in password field.
- Mark Remember my credential.
- Click OK.
- Close Microsoft Outlook.

5.3. Archive emails

Note: These instructions work only with Microsoft office 2021 and 2024.

5.3.1. Manually archive

Logon as <user>.
Start Outlook.
Click File > Account Settings > Account settings.
Select the Email tab.
Select <email account>.
Click Change.
Check Use Cached Exchange Mode.
Move the slider to All.
Click Next.
Click OK.
Click Finish.
Click Close.
Close Outlook.

Start Outlook.
Wait until all folders have finished syncing.
Click the Home tab.
Click New Items > More Items > Outlook Data File.
Select the C:\Tmp or D:\Tmp folder needed to save the PST file.
Type <Username>-Archive-<Year>.pst in File name: field.
Click OK.

Click File > Tools > Clean Up Old Items.
Choose Archive this folder and all subfolders:.
Select <email account>.
Change Archive item older than: to a date need to archive. (2017-01-01)
Click Browse.
Select <Username>-Archive-<Year>.pst that just created.
Click OK.
Click OK.
Wait until the archiving is finished.
Close Outlook.

5.3.2. Auto Archive

Todo:

6. Mimecast for Outlook

See https://community.mimecast.com/s/article/end-user-applications-mimecast-for-outlook-overview.

6.1. Installation

Note: Close Outlook before installation.
Note: If MS Outlook is 32-bit then install the 32-bit version of Mimecast for Outlook.
Note: If MS Outlook is 64-bit then install the 64-bit version of Mimecast for Outlook.

Run the Mimecast for Outlook 7.10.1.133 (x86).msi file with administrative privileges.
Run the Mimecast for Outlook 7.10.1.133 (x64).msi file with administrative privileges.
Click Next.
Check I accept the terms in the License Agreement.
Click Next.

Click Next.

.NET Framework 4.5.1:   Framework found
Microsoft Outlook:      Outlook found

Click Next.

install Mimecast for Outlook 32-bit to:
C:\Program Files (x86)\Mimecast\        # 32-bit Office
C:\Program Files\Mimecast\              # 64-bit Office

Click Install.
Uncheck Launch Microsoft Outlook when setup exits.
Click Finish.

6.2. Configuration

Logon as user.
Open Outlook.
Optional: When having more than one email account, set the tropmedres.ac email account to the default acccount.
Click on the Authentication required popup.
Click Authenticate.
Click Next.
Enter the password of the tropmedres.ac email account.
Click Sign in.
Authenticator app:
PowerShell: Type get-totp '<secret>' in a Command Prompt, but leave out the spaces.
Enter the MFA code.
Click Verify.
Click Yes.
Close Mimecast for Outlook.

6.2.1. Configuration for Lookpla, SMRUWS-IT11

Logon as user.
Open Outlook.
Option 1: Click on the Microsoft for Outlook. Authentication failed. The credentials are not valid popup at the right end of the taskbar.
Option 2: Click on the Mimecast tab in Outlook and then click Account Settings.
Click Authenticate.
Type the Mimecast Password and click Submit Password.
Type the Verification code and click Verify.
Close Mimecast for Outlook.

6.2.2. Configuration for Germana, SMRUWS-LB11

Logon as user.
Open Outlook.
Click on the Mimecast tab in Outlook and then click Account Settings.
Click Authentication settings.
On Single Sign-on box, click Authenticate.
When popup with Update your browser or you could also try to access https://aka.ms/mysecurityinfo from another device is appeared,
Go to https://aka.ms/mysecurityinfo (microsoft sign in security info page) with another device.
Enter tropmedres.ac email and password.
Click Sign in.
Enter MFA code in Authenticator app.
Click Yes.
Close Mimecast for Outlook.

7. Import .ost file

8. Search

To search emails in Microsoft Outlook is non-standard and not easy.
Instead, export all emails to a text file and use grep for search.

Microsoft Outlook

Home

1. Endian Firewall

1.1. Outgoing firewall configuration

2. macOS

2.1. Outlook 2016

3. Windows

3.1. Office 2007

3.2. Office 2010

3.2.1. Manage Junk E-mail folder: Option 1

3.2.2. Manage Junk E-mail folder: Option 2

3.3. Office 2013

3.3.1. Shoklo-unit.com

3.3.1.1. IMAP

3.3.1.2. POP3

3.4. Outlook 2016

3.4.1. Configuration

3.4.2. Export ost file to pst

3.4.3. Shoklo-unit.com

3.4.3.1. IMAP

3.4.3.2. POP3

3.4.4. Archive IMAP Manually

3.4.5. Merge two .pst files with one opening in Outlook

3.4.6. Merge two .pst files which are not opening in Outlook

3.4.7. Merge two .pst files which are opening in Outlook

3.5. Outlook 2019

3.5.1. Configuration

3.5.2. Turn Off Focused Inbox

3.6. Manage Outlook Rules

3.6.1. Automatically move emails to folders:

3.7. Address book

3.7.1. Create a distribution list

3.7.2. Export

3.7.3. Import

3.8. Message View

3.8.1. Rearange the view columns

3.8.2. Change the columns name and date format

4. Office 365

4.1. Configuration

4.2. Remove Profile

5. Tropmedres.ac

5.1. Exchange set up

5.2. Fix authentication keep asking

5.3. Archive emails

5.3.1. Manually archive

5.3.2. Auto Archive

6. Mimecast for Outlook

6.1. Installation

6.2. Configuration

6.2.1. Configuration for Lookpla, SMRUWS-IT11

6.2.2. Configuration for Germana, SMRUWS-LB11

7. Import .ost file

8. Search

8.1. Export