1. Email

1.1. First time use

  • Note: The below instruction can use for after the user password is reset by IT.

  • Browse to https://www.office.com.

  • Click Sign in.

  • Type the email address in the Email field.

  • Click Next.

  • Optional: Click Work or school account.

  • Type the password in the Password field.

  • Click Sign in.

  • Type the password that given by IT in the Current password field.

  • Type the new password in the New password field.

  • Type the new password again in the Confirm password field.

  • Click Sign in.

  • Optional: Click Close on Microsoft windows to close first run experience.

  • Logout from Office 365 user portal.

  • Close Browser.

1.2. Change Password

  • Browse to https://www.office.com.

  • Click Sign in.

  • Type the email address in the Email field.

  • Click Next.

  • Optional: Click Work or school account.

  • Type the password in the Password field.

  • Click Sign in.

  • Optional: Check Don’t show this again.

  • Click No.

  • Optional: Click Close on Microsoft windows to close first run experience.

  • Click the gear icon (Settings) on top right.

  • Click Change your password.

  • Type the current password in the Old password field.

  • Type the new password in the Create new password field.

  • Type the new password again in the Confirm new password field.

  • Click submit.

  • Logout from Office 365 user portal.

  • Close Browser.

2. Office 365 application

2.1. macOS

2.1.1. Download

  • Browse to https://www.office.com.

  • Click Sign in.

  • Type the email address in the Email field.

  • Click Next.

  • Optional: Click Work or school account.

  • Type the password in the Password field.

  • Click Sign in.

  • Optional: Check Don’t show this again.

  • Click No.

  • Click Install Office > Other install options.

  • Click Install Office.

  • Wait for the download to finish.

  • Logout from Office 365 user portal.

  • Close Browser.

2.1.2. Installation

  • Double-click Microsoft_Office_16.45.21011103_BusinessPro_Installer.pkg.

  • Click Continue.

  • Click Continue.

  • Click Agree.

  • Click Install.

  • Optional: Type the password for the user in Password field.

  • Click Install Software.

  • Wait for the installation to finish.

  • Click Close to close The installation was successful window.

  • Optional: Click Move to Trash to move the Microsoft Office for Mac installer to the Trash.

  • Optional: Click OK on Microsoft AutoUpdate window.

    • Click Update.

    • Close Microsoft AutoUpdate window.

2.1.3. Activation

  • Start Microsoft Word.

  • Click Get Started.

  • Click Sign in.

  • Type the email address in the Email field.

  • Click Next.

  • Optional: Click Work or school account.

  • Type the password in the Password field.

  • Click Sign in.

  • Click Start Using Word.

  • Close Microsoft Word.

2.2. Windows

2.2.1. Download

  • Browse to https://www.office.com.

  • Click Sign in.

  • Type the email address in the Email field.

  • Click Next.

  • Optional: Click Work or school account.

  • Type the password in the Password field.

  • Click Sign in.

  • Select Install Office > Other install options.

  • Click View apps & devices.

  • Select Language | English (United States).

  • Select Version | 64-bit.

  • Click Install Office.

  • Click Save File.

  • Wait for the download to finish.

  • Logout from Office 365 user portal.

  • Close Browser.

2.2.2. Installation

  • Run Setup.X64.en-us_O365BusinessRetail_xxxxxxxxxxxxx.exe with administrative privileges.

  • Click Office is installing in the background in notification area to see the progress.

  • Wait about 15 minutes for the installation to finish.

  • Click Close.

2.2.3. Activation

  • Start Word.

  • Click Sign in.

  • Type the email account in Emai, phone, or Skype field.

  • Click Next.

  • Optional: Select Work or school account.

  • Type the password in Password field.

  • Click Sign in.

  • Click OK.

  • Click Done.

  • Click Close.

  • Close Word.